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Privacy Policy

This Privacy Policy explains how SECalcs | Structural Engineer Calcs Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data.

We are committed to protecting your privacy and handling your data fairly and lawfully in line with UK data protection laws.

1. Who We Are

SECalcs | Structural Engineer Calcs Ltd

We are the data controller responsible for your personal data.

Data Collection & Usage

2. What Personal Data We Collect

We may collect and process the following information:

  • Name
  • Email address
  • Phone number
  • Property address (where relevant to the project)
  • Project details and drawings you provide
  • Any other information you choose to send us

We only collect data that is necessary to respond to enquiries or deliver our services.

3. How We Collect Your Data

We collect personal data when you:

  • Contact us by email or phone
  • Submit an enquiry through our website
  • Send us drawings, plans, or project information
  • Instruct us to carry out work

We do not collect personal data unnecessarily.

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries
  • Provide quotations and services
  • Prepare structural calculations and drawings
  • Communicate about your project
  • Comply with legal or regulatory requirements

We do not use your data for unrelated purposes.

Legal Basis & Sharing

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • Consent, where required

6. Sharing Your Data

We do not sell or trade your personal data. We may share information only where necessary, for example:

  • With Building Control bodies
  • With professional advisers (such as insurers or accountants)
  • Where required by law

Any third parties are expected to handle data responsibly.

Security & Retention

7. Data Storage and Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access. Your data may be stored securely on:

  • Email systems
  • Project files
  • Accounting or administration systems

We only keep data for as long as necessary.

8. How Long We Keep Your Data

We retain personal data only for as long as needed to:

  • Complete the service
  • Meet legal or insurance requirements
  • Handle follow-up enquiries

After this period, data is securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise your rights, contact us using the details above.

Cookies & Additional Info

10. Cookies and Website Analytics

Our website may use basic cookies or analytics tools to understand how the site is used and improve performance. These do not identify you personally. You can control cookies through your browser settings.

11. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

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