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Terms and Conditions

These Terms and Conditions apply to all services provided by SECalcs | Structural Engineer Calcs Ltd (“we”, “us”, “our”) to clients (“you”, “the client”).

By instructing us, accepting a quotation, or making payment, you agree to these Terms and Conditions.

1. Scope of Services

We provide structural engineering services for domestic and small commercial projects in the UK. These may include:

  • Structural calculations
  • Structural drawings
  • Steel beam and lintel design
  • Load-bearing wall assessments
  • Support for Building Control submissions

The exact scope of work will be confirmed in writing before work starts. Any work outside the agreed scope will require additional approval and may incur additional fees.

2. Information Provided by the Client

Our work is based on information supplied by you or your representatives, including drawings, dimensions, site details, and descriptions of the proposed works.

You are responsible for ensuring that this information is accurate and complete. We are not responsible for errors or omissions arising from incorrect or incomplete information.

Where site measurements are not verified by us, all dimensions are assumed.

3. Fees and Payment

Fees are confirmed in advance and are payable as stated in our quotation or invoice.

Unless agreed otherwise:

  • Payment is required in full before work starts
  • Fees are non-refundable once work has commenced

Additional work requested after the agreed scope may be charged separately.

4. Timescales

Any stated turnaround times are estimates based on the information provided at the time of instruction.

Delays caused by late information, changes to the brief, third parties, or matters outside our control may affect delivery times.

11. Cancellation

If you cancel after work has started, fees for work already carried out remain payable.

No refunds are due once calculations or drawings have been commenced.

5. Design Assumptions and Limitations

Our designs are prepared in accordance with relevant UK standards and Building Regulations applicable at the time of design.

Unless specifically stated:

  • We do not provide foundation design based on ground investigation
  • We do not inspect concealed or inaccessible elements
  • We do not supervise construction works

Construction must be carried out in accordance with our drawings and calculations. Any deviation must be approved by us in writing.

6. Building Control and Approvals

Our drawings and calculations are prepared to support Building Control submission.

Final approval rests with the relevant Building Control Body. We cannot guarantee approval where information changes, site conditions differ, or work is not carried out in accordance with our design.

7. Changes and Revisions

Design changes requested after issue may require revised calculations or drawings.

Minor revisions may be included at our discretion. Significant changes will be treated as additional work and may incur extra fees.

8. Third-Party Use of Documents

Our reports, drawings, and calculations are prepared solely for the named client and the stated project.

They must not be relied upon by third parties without our written consent. We accept no responsibility to contractors, purchasers, lenders, or other third parties unless expressly agreed.

9. Liability

Our liability is limited to the value of the fee paid for the relevant service, unless otherwise required by law.

We carry £1,000,000 Professional Indemnity Insurance, covering all structural design and calculation work we provide. Our Professional Indemnity Insurance meets the requirements of Building Control and typical domestic client appointments.

We are not liable for:

  • Construction errors
  • Work carried out contrary to our design
  • Work carried out by others

10. Copyright

All drawings, calculations, and written material remain our intellectual property until full payment has been received.

Once paid, you are granted a licence to use the documents for the stated project only.

Legal & Contact

12. Complaints

If you have a concern about our service, please contact us in writing as soon as possible.

We aim to resolve issues fairly and promptly.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Details

SECalcs | Structural Engineer Calcs Ltd

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